FAQ

Frequent Questions regarding Enterprise Backup

VMWare Player Guest Backup
Currently, you cannot backup Guest machines running inside of VMWare Player. The VMWare agent documentation says: “Backup of Virtual Machines available...
Mon, 11 Mar, 2013 at 2:39 PM
What is the Meta-Data Backup?
Overview Meta-Data (sgprp database and chunksignature.sig files) of each backup stores the Up-to-Date File/Folder stat information about th...
Mon, 16 Sep, 2013 at 11:22 AM
Uninstalling Extend Enterprise Backup
Follow the procedure below to remove the Extend Enterprise Backup software from a client machine.  Please note that this process will only remove the clien...
Mon, 11 Mar, 2013 at 3:18 PM
Restoring from USB backup
Scenario: You are taking a data backup on External USB Hard Disk through Extend Backup.  If your original location's HDD/OS crashes and you need to r...
Fri, 30 Aug, 2013 at 11:10 AM
Upgrading the backup client from 'Trial' to 'Paid'
Upgrading a Trial backup client to Paid status is a simple one-click process.  In the Extend Backup portal (http://backup1.extendgroup.net:6060), focus on y...
Mon, 2 Sep, 2013 at 11:28 AM