Proper configuration and operation of DNS services are critical to the correct operation of cloud services for your customer. We highly recommend using a service such as www.dnsmadeeasy.com for your customers, that includes full access and configuration of DNS zone files, multiple global mirrored servers, guaranteed uptime, and enhanced features such as DNS record monitoring, alerting, and failover.
MailVault Archiving & Email Branding DNS (Securicom)
For Securicom configurations, email from the Email platform is routed both inbound and outbound via the Securicom platform – this is done to ensure the continuity service is available if for any reason the Hosted Exchange platform is not. Outbound routing is configured manually by the platform engineers (for Hosted Exchange), once confirmation of setup is received MX records for the customer domain need to be change to the following:
@ MX 20 mail1.imcf.co.za
@ MX 10 mail.imcf.co.za